Welcome to Roundclock.ai ("we," "our," or "us"). We are a UK-based SaaS platform providing AI-powered tools and automation services. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use https://roundclock.ai (the "Site") and our services.
Effective Date: March 2026
1. Information We Collect
We collect the following personal data directly from you:
Name
Email address
Phone number
We may also collect additional information you choose to provide when using our services (e.g., messages, form submissions, or business details).
Automatically Collected Data
When you use our Site, we may automatically collect:
IP address
Browser type and device information
Pages visited and actions taken
Date/time of visits
Cookies and Tracking
We use cookies and similar technologies to:
Improve functionality and user experience
Analyse usage and performance
Support marketing and retargeting
You can manage cookies through your browser settings.
2. How We Use Your Information
We use your data to:
Provide and operate our SaaS and AI services
Set up and manage your account
Communicate with you (support, onboarding, updates)
Send relevant marketing (you can opt out anytime)
Improve our AI systems, automation workflows, and platform performance
Comply with legal and regulatory obligations
3. AI & Data Usage
As an AI-powered platform:
Your data may be processed by AI systems to deliver automation, insights, and responses
We do not use your personal data to train public AI models
Data is only used to provide and improve our services internally
4. Legal Basis (UK GDPR)
Under UK GDPR, we process your data based on:
Consent (e.g., marketing communications)
Contract (providing our SaaS services)
Legitimate interests (improving services, preventing fraud)
Legal obligations
5. Sharing Your Information
We do not sell your personal data.
We may share your data with:
Trusted service providers (e.g., hosting, CRM, email platforms like GoHighLevel)
Analytics tools (e.g., Google Analytics)
Payment processors (if applicable)
Legal authorities where required
All third parties are required to protect your data.
6. Data Retention
We retain your data only as long as necessary to:
Provide our services
Meet legal and regulatory requirements
Resolve disputes
7. Data Security
We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure.
8. Your Rights (UK GDPR)
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion ("right to be forgotten")
Restrict or object to processing
Data portability
To exercise your rights, contact us below.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
9. International Transfers
Some of our service providers may be located outside the UK. Where this happens, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
10. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions or wish to exercise your rights, contact us:
14. Consent
By using Roundclock.ai, you agree to this Privacy Policy.
